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Knowledge base
General
Getting Started
3
McBay service centre operating hours
Warranty policy & service fee 2020
How to claim your product warranty from our service centre
Brands
HAPPY PLUGS
10
1. Why my Happy Plugs True Wireless earphones only one side have sound?
2. Can I use only one earbud at a time for Air 1, Air 1 Limited Edition, Air 1 Go, Air 1 Plus?
3. Air 1 & Air 1 Limited Edition reset video (with inner labels)
4. Why my Air 1 sometime will behave strangely + touch controls user guide
5. How to perform reset on Air 1 (without inner label)
View all 10
SOUL
9
1. Why my SOUL True Wireless earphones only one side have sound?
2. How to reset Soul ST-XX True Wireless (Video)
3. How to reset Soul Emotion 2 True Wireless (video)
4. How to reset Soul STXS-2, Emotion 2 & ST-XX True wireless earphone (detail steps)
5. How to reset Soul ST-XS 2 True Wireless (video)
View all 9
thecoopidea
12
True Wireless Earbuds (TWS) Not Charging
SANRIO BEANS+ True Wireless Earphone (CP-TW01) - Resetting & Pairing
Beans Pro/Beans Pro Active (CP-TW02) - How to use the button functions?
Beans Pro/Beans Pro Active (CP-TW02) - How to reset?
Candy True Wireless (CP-TW05) - How to use the button functions?
View all 12
Defunc
3
Defunc TRUE BASIC, TRUE GO SLIM, TRUE PLUS & TRUE MUSIC - Resetting & Pairing
Defunc TRUE GAMING - Resetting & Pairing (Video instruction)
Defunc TRUE MUTE - Resetting & Pairing
Nokia
1
1. How do I reset my Nokia True Wireless Earphones
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