HAPPY PLUGS

1. Why my Happy Plugs True Wireless earphones only one side have sound?
Background info: The new Happy Plugs True Wireless earphones are equipped with the latest Bluetooth 5.0 technology with auto pairing function. This will...
Wed, 14 Apr, 2021 at 3:03 PM
2. Can I use only one earbud at a time for Air 1, Air 1 Limited Edition, Air 1 Go, Air 1 Plus?
The answer is YES! However, due to the design of Happy Plugs True Wireless earphones, you can only use the RIGHT earbuds if you wish to use just one ear...
Wed, 14 Apr, 2021 at 2:57 PM
3. Air 1 & Air 1 Limited Edition reset video (with inner labels)
Please ensure you are able to see the "Charge Play Repeat" in the charging case of your Air 1 charging case.
Wed, 14 Apr, 2021 at 3:01 PM
4. Why my Air 1 sometime will behave strangely + touch controls user guide
Solution: 1. Customers may have accidentally touched the "Touch Controls" area of the earbuds. Please see the photo below. 2. Advise customer...
Wed, 14 Apr, 2021 at 3:05 PM
5. How to perform reset on Air 1 (without inner label)
If you encounter only one earbuds have sound or face problem connecting to your phone/tablets, please perform a reset by following the instructions below. ...
Wed, 14 Apr, 2021 at 3:12 PM
6. How to perform reset on Air 1 (with inner label)
If you encounter only one earbuds have sound or face problem connecting to your phone/tablets, please perform a reset by following the instructions below. ...
Wed, 14 Apr, 2021 at 3:15 PM
7. Why my Air 1 Go sometime will behave strangely + touch controls user guide
Solution: 1. Customers may have accidentally touched the "Touch Controls" area of the earbuds. Please see the photo below. 2. Advise custome...
Wed, 14 Apr, 2021 at 3:17 PM
8. How to perform reset on Air 1 Go
If you encounter only one earbuds have sound or face problem connecting to your phone/tablets, please perform a reset by following the instructions below. ...
Wed, 14 Apr, 2021 at 3:19 PM
How to reset Air 1 Plus (Earbud & In-ear)
1. Prepare If you have connected Air 1 Plus to your phone or tablet before, go ahead and delete them now from the Bluetooth Settings. Also make sure the Ai...
Fri, 11 Jun, 2021 at 10:30 AM
Why my HappyPlugs HOPE can't pair my phone?
  1. Charge Before pairing Happy Plugs Hope to your bluetooth enabled device, make sure the Hope charging case has been charged for a couple of minute...
Wed, 12 Apr, 2023 at 4:29 PM