Problem:

1. Unable to pair with phone


2. Only one side have sound


Solution:

1. Press and hold the earbuds on both sides for 5 seconds to turn it off, and press and hold for 3 seconds to restart the earbuds.


2. Delete/Unpair/Remove the pairing record with "THECOOPIDEA BEANS DON" in the phone.


3. Reconnect Bluetooth in your phone with "THECOOPIDEA BEANS DON" to restore the audio of the two earbuds.