Step 1
Make sure that your charge case is charged and then place the earbuds in the case and that they are being charged
Step 2
As your earbuds are in the case, press and hold the touch control buttons on both sides for at least 10 seconds until the white LEDs blink once.
Step 3
Take them out of the case and you will see Blue and White LEDs blink which indicates that it is in auto pair mode.
Your SYNC ANC is now ready to be connected to your Bluetooth device.
Please follow the steps in the video below to reset your Soul Sync ANC True Wireless.
If you are not able to view the video, click here https://youtu.be/nP9gIWdZTQg